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Questions?
Frequently asked questions
Orders
My Art
1. Orders & PaymentAll prices are listed in USD unless otherwise displayed at checkout.Payment must be received in full before an order is processed or dispatched.We reserve the right to cancel any order for reasons including inventory errors, pricing inaccuracies, or suspected fraud.2. Processing & Production TimesCurrent order processing time is 7 business days (excluding weekends and holidays).Processing time refers to the time needed to prepare, pack, and drop off your order, not the time in transit.3. Shipping & Delivery PolicyDomestic (US) Deliveries: Applicable shipping fees and taxes are calculated and collected at checkout.Delays & Tracking: We are not responsible for delivery delays caused by postal carriers, weather conditions, or customs inspections once an item has been handed over to the carrier.Incorrect Addresses: Buyers are responsible for providing an accurate shipping address. If an item is returned to us due to an incorrect address, the buyer must cover the cost of reshipping.
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